Intercom
FeaturedAI-First Customer Service Platform
Starting from
Essential $39/seat/mo / Advanced $99/seat/mo / Expert $139/seat/mo
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At a Glance
Quick overview of Intercom
Platforms
Company
Pricing
Essential $39/seat/mo / Advanced $99/seat/mo / Expert $139/seat/mo
What is Intercom?
Intercom is the complete AI-first customer service platform. Fin AI Agent resolves up to 50% of support questions instantly, while Copilot helps human agents work faster. Features include live chat, help center, tickets, and proactive messaging.
Pros
- Powerful AI resolution
- Beautiful messenger
- Great UX
- Strong analytics
- Mature platform
Cons
- Expensive
- Complex pricing
- Onboarding needed
- Feature overload
Key Features
10 features available
Fin AI Agent
AI Copilot
Live chat
Help center
Tickets
Inbox
Messenger
Product tours
Outbound messages
Workflows
Intercom Pricing
Essential $39/seat/mo / Advanced $99/seat/mo / Expert $139/seat/mo
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8,765 reviews
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Company Info
- Name
- Intercom Inc
- Founded
- 2011
- Location
- San Francisco, USA