Intercom Fin
Featured#1 AI Agent for customer service
Paid
25000 users
0.0
Rating
0
Reviews
25000
Users
2011
Founded
At a Glance
Quick overview of Intercom Fin
Platforms
Web
iOS
Android
Company
Intercom
San Francisco, CA
Est. 2011
900 employees
Pricing
Paid
$0.99/resolution + seat license
Best for
Customer supportHelp deskSelf-serviceChatbot
What is Intercom Fin?
Fin is the highest-performing AI Agent in customer service, delivering better answers and resolving more complex queries than any other.
In-Depth Review
Intercom Fin is an AI-powered customer service agent that automates responses and handles complex customer queries. Fin is ranked #1 on G2 in 97 categories and can resolve the majority of support volume automatically. Pricing is $0.99 per resolution on top of Intercom seat licenses ($29-$132/seat/month). Fin handles chat and email, providing human-like interactions while freeing up agents for complex issues.
Pros
- Best AI agent performance
- Human-like responses
- Multi-channel
- Good analytics
- Seamless handoffs
Cons
- Expensive with high volume
- Seat licenses required
- Setup complexity
- Per-resolution adds up
Key Features
8 features available
🧠
AI Agent Fin
💬
Chat support
🧠
Email support
✨
Help center
✨
Messenger
✨
Inbox
🧠
Resolution intelligence
✨
Handoff to humans
Intercom Fin Pricing
Quick Specs
Deployment
Cloud
Mobile Apps
Security
Support
Support Center
Documentation
Implementation Details
< 1 day
Time to Deploy
Easy
Learning Curve
✓
Documentation
ROI Calculator
Estimated Annual Savings
Annual Savings:
$65,000
Tool Cost (est.):
$59.4/yr
ROI:
27x
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Company Info
- Name
- Intercom
- Founded
- 2011
- Location
- San Francisco, CA