4 Best Alternatives to Zendesk AI
in February 2026
Zendesk AI
AI-powered customer service platform...
List of Alternatives to Zendesk AI
Here are some of Zendesk AI's top competitors in the AI Customer Support category: Slack, Intercom Fin, Freshdesk, Drift.
1
Slack
AI-Powered Team Communication & Collaboration
Slack is the leading workplace communication platform now enhanced with AI features. Slack AI helps you search conversations intelligently, summarize channels and threads, get daily recaps, and draft messages. It keeps your team connected and productive.
2
Intercom Fin
#1 AI Agent for customer service
Fin is the highest-performing AI Agent in customer service, delivering better answers and resolving more complex queries than any other.
No active deals
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3
Freshdesk
AI-powered help desk with Freddy AI
Freshdesk with Freddy AI delivers 225% ROI, 95% omnichannel resolution rate, and up to 80% automation.
No active deals
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4
Drift
AI-powered buyer engagement platform
Drift is a human-centric, AI-powered buyer engagement platform that listens, understands, and learns from buyers.
No active deals
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